TM SIM Registration Complete Guide For Philippines

SIM Registration Act in the Philippines requires all mobile users to register their SIM cards with proper identity verification. This comprehensive guide will walk you through the complete TM SIM registration process, ensuring you can register your SIM card easily and maintain uninterrupted service.

TM SIM card registration is now mandatory under Philippine law to combat fraud, spamming, and various forms of cybercrime. Users have multiple convenient methods to complete their SIM registration process.

1: TM SIM Registration Via Portal

TTM website offers a convenient online registration method through their official web portal. Here’s a step-by-step guide to register your TM SIM online:

1. Visit the official TM SIM registration portal.
2. Enter your mobile number and click “Register”.
3. Upload a clear selfie using your smartphone camera.
4. Take a screenshot or photo of your valid ID card.
5. Fill out the registration form with accurate information.
   • Full (Legal) Name
   • Current Selfie Upload
   • Government-Issued ID
   • Nationality
   • Date of Birth
   • Gender/Sex
   • Complete Address
6. Submit the form and wait for OTP verification.
7. Enter the one-time password received via SMS.
8. Receive a confirmation message for successful registration.

The online link method is completely free and allows users to register their SIM cards from anywhere with internet access.

2: Register SIM Card TM Via the GlobeOne App

Globe Telecom users can register their TM SIM via the GlobeOne app:

• Download the TM GlobeOne application from Google Play or App Store.

• Create an account or log in with existing Username and password.
• Select “SIM Registration” from the main menu.
• Enter your TM mobile number.
• Upload required documents using your camera phone.
• Complete identity verification with a selfie.
• Submit the form and wait for processing.
• Receive a message confirming your registration status.

3: Register TM SIM Card in Stores

For those who prefer in-person assistance, TM users can visit Touch Mobile stores or authorized Globe retail outlets:

1. Bring your new TM SIM and valid identification
2. Request assistance from store personnel
3. Provide necessary documents for verification
4. Complete the registration process with staff guidance
5. Receive a confirmation of successful registration

A complete list of authorized retailers that can be used to register sim physically:

Users can check their TM SIM registration status through several methods:

• Via SMS: Send a text message “SIMREG” to 8080.
• Online using the TM website registration portal
• Through the GlobeOne app
• By calling the TM SIM helpline

These methods to check ensure users can verify their registration status anytime.

Also Register: Dito Sim Registration Here

For Philippine Nationals

Philippine citizens need the following documents for SIM registration:

For Foreigners

1. Tourists

Foreign tourists must provide:

• Valid passport.
• Travel visa or tourist entry stamp.
• Selfie for verification.
• Proof of temporary in the Philippines (e.g., hotel reservation, affidavit from the host).

2. Foreign Residents

Foreign workers and residents require:

• Valid passport
• Work permit or resident visa.
• CNIC or equivalent foreign ID.
• Proof of local address.
• Legal travel or admission documents issued by the Philippine Department of Justice.

For Companies

Corporate registration requires:

• Official Name of the Representative.
• List of Mobile Numbers to be Registered.
• Registered Company Name.
• Full Company Address.
• SEC Certificate of Registration or DTI Registration.
• Bureau of Internal Revenue (BIR) Certificate or Form 2303.
• Proof of Business Type (e.g., Partnership, Corporation, Cooperative, Foundation, Association).
• Board Resolution or Secretary’s Certificate appointing the Authorized Representative.
• Special Power of Attorney (if applicable).
• Department or Office Order (for government entities).
• Government-issued ID with photo and ID number of the authorized representative.
• Valid Government ID of the Authorized Signatory.
• LGUs (Local Government Units) Documents (if applicable).
• SUCs (State Universities and Colleges) Documents (if applicable).
• Foreign Missions or Embassy Documents (if applicable).

Switching from another telecom provider to TM. Follow these steps:

1. Request Your Unique Subscriber Code (USC) Contact your current network provider and request your 9-digit Unique Subscriber Code. This code is essential for the porting process and serves as your identification during the transfer.

2. Visit Globe Official MNP Portal Go to the official Globe website and navigate to the Mobile Number Portability section. Enter your current mobile number (from your existing provider, not Globe or TM).

3. Complete Your Application Details Fill out all required customer information including:

• Full name as it appears on your valid ID
• Complete address
• Date of birth
• Email address
• Valid identification documents

4. Wait for Confirmation After submitting your application, you’ll receive a confirmation message within 24-48 hours. TM will send you:

• SIM delivery details
• Your unique 6-digit Porting Code
• Instructions for activation

5. Insert Your New TM SIM Once you receive your TM MNP SIM card:

• Turn off your mobile device
• Remove your old SIM card
• Insert the new TM MNP SIM into your phone
• Power on your device

6. Complete the Port-In Process Follow these steps on your device:

• Access your SIM card menu.
• Select “Port In” option.
• Choose “Online Request”.
• Enter “0” and send.

• Input your current mobile number.
• Enter the 6-digit Porting Code you received from DITO.

7. Final Activation

• Restart your mobile phone
• Wait for the network switch to complete (usually within 2-4 hours)
• Your number will now be active on the DITO network
• You’ll retain your existing phone number while enjoying DITO services

Activation and Freebies

New and existing users often receive:

• Free data allowances
• Complimentary text messaging credits
• Bonus internet access
• Special promotional offers

TM offers various bonuses for newly registered users:

• 2 GB internet
• 3 GB FunALIW Pack
• Unlimited text to all networks

To claim this bonus text FREEEZ50 to 8080 with confirmation message this bonus is active and vaild for 30 days.

TM SIM users can enjoy various promotional offers:

For Invalid ID

If your identity document is rejected:

• Ensure the document is clear and readable.
• Verify all information matches your SIM details.
• Contact TM customer service for assistance.

Photo/Selfie Uploading Issue

Troubleshooting photo upload problems:

• Check your internet connection.
• Ensure proper lighting for camera shots.
• Try using Wi-Fi instead of cellular network.
• Clear your browser cache or restart the app.

OTP Not Received

If you don’t receive the OTP:

• Check your message inbox.
• Ensure your phone has network coverage.
• Wait a few minutes and try again.
• Contact the TM SIM helpline for support.

SIM Already Registered

This error occurs when:

• The SIM card was previously registered.
• Identity verification service shows existing records.
• Contact customer service to resolve the issue.

Time Out Issue

Troubleshooting timeout problems:

• Refresh your browser or restart the app.
• Check your internet access stability.
• Try the registration process during off-peak hours.

SIM registration serves several important purposes:

• Regulatory compliance with Philippine law.
• Prevention of fraud and scamming.
• Protection against phishing and malware attacks.
• Enhanced communication security.
• Reduced cybercrime incidents.

SIM Registration Act ensures telecommunications providers maintain accurate user records for emergency telephone number services and crime prevention.

The most efficient registration method depends on user preference:

• Online registration offers convenience and ease
• Mobile app registration provides usability and accessibility
• In-store registration ensures immediate assistance
• All methods are easy and secure

For assistance with SIM registration, users can contact:

• Official contact number: Available 24/7
• Helpline Number:  (02) 7730-1500 and 808
• Official Website:  https://www.globe.com.ph/contact-us
• Messenger Helpline:   Message 

Feel free to contact the support team for any registration-related questions.

TM SIM registration is essential for all mobile phone users in the Philippines. The process is straightforward, whether you choose online registration, mobile app, or in-store methods. By following this step-by-step guide, users can register their TM SIM easily and ensure uninterrupted service.

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